Legal
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: February 04, 2026
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
Personal Information:
- Name, email address, and phone number
- Billing and shipping addresses
- Payment information (processed securely by our payment partners)
- Business information for seller accounts
- Communication preferences
Automatically Collected Information:
- Device information and browser type
- IP address and location data
- Website usage and interaction data
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services.
- Process and fulfill orders
- Provide customer support
- Send transactional emails and notifications
- Improve our platform and user experience
- Prevent fraud and ensure security
- Send marketing communications (with your consent)
- Comply with legal obligations
How We Share Information
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who help us operate our platform
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly agree to sharing
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Update: Correct or update your information through your account settings
- Delete: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Portability: Request your data in a portable format
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
Data Retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.
International Data Transfers
Your information may be transferred to and processed in countries outside of Pakistan. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: [email protected]
- Phone: +92 307 6622051
- Address: SalePoint, Pakistan